Menu

Terms and Conditions

Orders

Simply place orders online from this website by selecting products for the shopping basket. Or, if you prefer to order by telephone simply call 01985 213077 anyday including weekends between 10-7. If I am not available please leave your name and number and I will call you back.

Payment

All prices are in GBP, we accept Visa, Visa Debit and Mastercard. Internet orders receive a confirmation email prior to despatch and an invoice with the order. Telephone orders receive a card payment receipt and invoice with the order.

Delivery

Mainland UK: All small items listed under the Chloe Vintage label are inclusive of postage and packaging and if in stock are despatched within 7 days by Royal Mail recorded delivery (a signiture is required on arrival.)

If an order is urgent please contact me directly on 01985 213077 and I will do my best to help.

International: Please contact me prior to ordering items from the Chloe Vintage label. Items can be posted worldwide and postage is charged at cost.

Shipping

We use local delivery firm Martin Brothers of Frome for UK deliveries and The British Shop for international deliveries. This service is at cost and payment can be made directly to the firm. I am happy to store items if you wish to make your own shipping or collection arrangement.

Help!

Please do not hesitate to contact me for any enquiries about products or ordering as I am here to help!

Contact

Chloe Cyphus
2 Yard Court, Warminster, Wiltshire, BA12 9NY
T: 01985 213077
E: chloe@chloeantiques.co.uk

Returns

We hope you will be delighted your purchase from us but if for any reason you are not you may return it for a refund (less the cost of the original postage.) We recommend that you return items by registered insured post as we cannot be responsible for items lost or damaged prior to delivery back to us.

If unfortunately goods arrive having been damaged in transit please contact us immediately to let us know so we can offer a replacement or full refund, whichever you prefer.